Contact lenses in USA

Warranty Information

At Fresh Lens Now we are dedicated to making our customer happy. 

 

Contact lenses carry a manufacturer's warranty for defects in materials or workmanship. The manufacturer is the one to decide if it is defective or not. It it is a manufacturer defect they will may be exchanged for the same type and prescription as we are unable to offer refunds on defective contact lenses.

If you feel as though your item may be covered under our warranty please see the section below.

 

Items covered Under Warranty

 

Our contacts are covered under a 1 year manufactureres warranty. If you open your product and notice any defects or imperfections in it we ask that you head to the Contact Us section and create a Help Desk Ticket. 

We ask that you send it to the Support department when choosing from the drop down menu. We will always email you back as soon as we can and instruct you from there.